For Individuals

Verification tips

• Why was my Name rejected?
• How do I complete "Proof of Address" verification?
• Why is my selfie rejected?
• Why is my passport picture rejected?

Web ID FAQs

• Camera Permissions

Mobile App FAQs

• Taking a Screenshot of the Blockpass app
• I lost access to my Identity and can't register a new one with the same email. What should I do?
• Applying to a Third Party Service
• An element of my Identity was rejected. What should I do?
• How do I start?
• I have finished creating my Blockpass identity. Now, how can I use it?

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Other

• How is my Identity data used?
• How is my data Verified?