Mobile App FAQs
Frequently asked questions about the Blockpass Mobile App for Android and iOS
- Taking a Screenshot of the Blockpass app
- I lost access to my Identity and can't register a new one with the same email. What should I do?
- What Identity Documents are accepted by Blockpass?
- Why was my Name rejected?
- Applying to a Third Party Service
- An element of my Identity was rejected. What should I do?
- How do I complete "Proof of Address" verification?
- Why is my selfie rejected?
- Why is my passport picture rejected?
- How do I start?
- How is my Identity data used?
- I have finished creating my Blockpass identity. Now, how can I use it?
- What is a certificate?
- Can you explain the result displayed in the certificates?
- The certificate that I have received is not in my favor, what should I do?
- What happens if I change an element of my Identity after I already received some certificates?
- I haven't received any certificates, what should I do?
- How is my data Verified?
- What happens if I uninstall the application, loose my phone, or forget password?
- Backing up and Recovering Blockpass Identity
- Can I setup my identity on multiple devices?
- Can I delete my Blockpass Identity and data associated with it?