Mobile Application - End of Life

Streamlining the KYC Onboarding Process

Here at Blockpass, we continuously strive to improve our user experience based on valuable customer feedback. Our research indicates that some users experience confusion during the onboarding process due to the option of using both a mobile app and a web application.

To simplify the onboarding experience and ensure consistency for all users, we've made the strategic decision to focus on the web application as the primary platform for completing KYC (Know Your Customer) verifications. This means the mobile app will be discontinued (deprecated).

Focus on Enhanced Security:

Cybersecurity and data security remain our top priorities. As a reminder, inactive web users will have their data archived after three months of inactivity in accordance with our data retention policy.

Transitioning from Mobile App to Web:

For current mobile app users, we've prepared a seamless migration process to transfer your account back to the web platform. Please follow these steps to easily migrate your account:

• Register for this service to keep your Blockpass Account.
• Wait for profile approval and migration.
• Once you receive the approval notification, you will be able to log in at https://identity.blockpass.org using your mobile application password.

We appreciate your understanding as we implement these changes to optimize the Blockpass experience for all users. If you have any questions or need more help, please don't hesitate to contact us.