Blockpass Mobile App Deprecation
To enhance our user experience and streamline the onboarding process, Blockpass has decided to focus solely on our web application for KYC verification. This change simplifies the process and ensures a consistent experience for all users. As a result, we've discontinued our mobile app.
What this means for you:
- Mobile App Discontinued: The Blockpass mobile app has been removed from app stores. If you currently have it installed, you won't be able to log in anymore.
- Mobile App Account Deleted: Your account on the mobile app has been deleted, allowing you to transition to the Web ID platform for future KYC submissions.
- Unaffected Services: Your existing KYC submissions made through the Blockpass mobile app remain valid and will be managed directly by those services.
- New KYC Registrations: You can no longer register a KYC profile with a service through the mobile app.
Moving Forward with Blockpass:
To submit your profile to a Blockpass service in the future, you will need to create a new account on our web platform. Follow these steps:
- Visit identity.blockpass.org to create a new Blockpass account.
or - When you begin a new KYC submission to a service using the Web ID platform, it will automatically create a new identity account for you.
Please note that your new Web ID account will not contain any data or submissions from your previous mobile app account—it’s a fresh start.
Important Note: We archive inactive web user data after three months following our data retention policy.
Need Help?
If you have any questions please contact us at support@blockpass.org. We are happy to assist with the migration process.
Thank you for your understanding as we continue to enhance the Blockpass experience!
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