Mobile Application - End of Life

Blockpass Mobile App Deprecation

To enhance our user experience and streamline the onboarding process, Blockpass has decided to focus solely on our web application for KYC verification. This change simplifies the process and ensures a consistent experience for all users. As a result, we've discontinued our mobile app.

What this means for you:

• Mobile App Discontinued: The Blockpass mobile app has been removed from app stores. If you currently have it installed, you won't be able to log in anymore.
• Unaffected Services: Your existing KYC submissions made through the Blockpass mobile app remain valid and will be managed directly by those services.
• New KYC Registrations: You can no longer register a KYC profile with a service through the mobile app.

Moving Forward with Blockpass:

If you want to submit your profile to a Blockpass service going forward, you'll need to create a new account on our web platform. Here's a quick guide:

1. Delete Your Mobile App Account: To avoid conflicts, please delete your mobile app account before registering on the web. You can do this by contacting our support team at support@blockpass.org or using the Support Form.
2. Confirmation and Deletion: We'll email you about the impact of deleting your mobile app account. Please review it and confirm deletion if you wish to proceed. Once confirmed, we'll delete your account and send a final confirmation email.
3. Create a New Account: Start your new KYC submission to a service if needed using webID or visit identity.blockpass.org to create a new Blockpass account. Remember, this new account won't contain any data or submissions from your old mobile app. It's a fresh start!

Important Note: We archive inactive web user data after three months following our data retention policy.

Need Help?

If you have any questions please contact us at support@blockpass.org. We are happy to assist with the migration process. 

Thank you for your understanding as we continue to enhance the Blockpass experience!