Proof of Address Requirements

Proof of Address – Document Guidelines

To successfully verify your address, please provide one of the accepted document types and ensure it meets the following requirements.

Accepted Document Types

• Utility bills (gas, electricity, water, internet, or landline)

• Bank statements (current account or credit card)

• Statements from regulated financial institutions

• Bank reference letters

• Government-issued documents (e.g., tax returns, identity cards)

Document Requirements

• Must be issued within the last 3 months

• Must be valid and not expired (for identity documents)

• Must clearly show:

  • The issuer’s name

  • Your full name

  • Your current residential address

• Must reflect the address you are verifying

• Must be issued in your name

Additional Guidelines

• Documents must be original and unaltered

• You may redact sensitive financial information if needed

• Clear and legible photos or screenshots are acceptable

• The image must show your name, address, issue date, and issuer clearly

• Slight blurring is acceptable as long as the information remains readable

• Government-issued IDs (e.g., passport, driver’s license) may be used as proof of address only if different from the document used for identity verification

• Handwritten documents and personal correspondence are not accepted

• Documents in Cyrillic, Latin, Chinese, Vietnamese, or Japanese characters are accepted

  • Please also provide your address in English for verification

  • Non-English documents may take longer to process

• Disable any VPN when submitting your document

• If you're submitting your proof of address from outside your home country, please notify us after submission at support@blockpass.org

Supported File Formats

• .jpg (JPEG) or .png (PNG) image files

• Maximum file size: 15MB

Important Reminders

• Documents that do not meet these criteria will be rejected

• Ensure your document is fully compliant before submitting

• Some businesses may have additional document requirements beyond Blockpass's standard policy

By following these guidelines, you'll help ensure a smooth and successful verification process for your proof of address.