Profile Status Mismatch ("Queued" Status Error)

If you received an email stating your profile was approved or rejected, but your account dashboard still displays your status as “Queued,” you are experiencing a temporary synchronization issue. This happens when the system fails to update your dashboard in real-time, causing a mismatch between your notification and your account view.

How to Fix It

Please contact our support team so we can assist you in solving this issue:

• Email: [email protected]

• What to include:

  • A brief description of the issue.
  • A screenshot of your current dashboard showing the “Queued” status.