Welcome to Blockpass, where we offer two services to cater to your specific needs: the Pay-as-You-Go and Enterprise services. Whether you prefer a self-service option or require a comprehensive KYC solution with unlimited usage, Blockpass covers you. Please look at the details below to learn more about each service and find the perfect fit for your requirements.

Comparison between Plans

Feature		Pay-as-you-go Service	Enterprise Plan (monthly minimum)
Service Type		Self-service Tool	Comprehensive Solution
KYC Package Levels		Standard, Plus	Enterprise Starter, Enterprise Growth, Enterprise Corporate.
Add-ons Included	AML verification	Plus Plan
	Proof of Address Verification
	Unhosted Wallet KYC
	Crypto AML
	KYB
User Verification		Automated Approval Manual	Automated Approval & Remediation Manual
Managed Service			Enterprise Corporate plan
Configuration		Self-configuration	Plan migration and customize function by Blockpass. Self-configuration
Data Retention		Approved records - archived 4 weeks after submission Other statuses - deleted 4 weeks after submission	Extended storage based on your specific needs.
Free Trial			7 days free trial
Payment method		Bank card	Bank card Cryptocurrencies
Pricing		Standard: $2 per profile Plus: $2.5 per profile	(*) Minimum monthly: Enterprise Starter: $249 per month Enterprise Growth: $499 per month Enterprise Corporate $999 per month

(*) Enterprise Monthly Minimum

Add-ons for Enterprise Corporate

Verification support tier in Enterprise Service

Verification support is provided in different tiers based on customers' specific requirements.

Tier		Self-managed Service	Managed Service (Add-on)	Dedicated Operator (Add-on)
Verification Source and Service Management	Auto-approval by KYC Bot
	Advanced KYC Bot	Option with the applied fee
	Manual remediation by Blockpass
User Support	Tech and basic support
	In-depth support
	Advanced AML check
	Dedicated support email
	Support/ verification availability	Up to 10 hours/ mos Working hours: 10 AM - 7 PM GMT+7 from Mon to Fri	Up to 20 hours/ mos Working hours: 10 AM - 7 PM GMT+7 from Mon to Fri	Up to 60 hours/ mos Working hours: 10 AM - 7 PM GMT+7 from Mon to Fri
	Helpdesk initial response time	Up to 24 hours	Up to 6 hours	Immediately/ Up to 3 hours
Customer Support	Questions about service and its functionality.
	Service Development/ Customization
	In-depth support in checking user’s profile
	Daily/ Weekly report

Get Started with Blockpass

Start onboarding service with Blockpass by following this instruction:

Pay-as-you-go Plan - Getting Started with Blockpass: A Simple Guide for Customers

Enterprise Plan - Getting Started with Blockpass: A Simple Guide for Customers

Appendix

1. On-chain KYC(™)

2. Advanced KYC Bot: A Solution for Profile Verification

3. KYB

4. Unhosted Wallet KYC

Need Support?

Contact Blockpass to get support at:

• Support Form
• Telegram: @bp_telegram_helpdesk_bot
• Email: sales@blockpass.org

Are you ready to dive into the world of Blockpass? Follow the steps below to begin your journey seamlessly:

Step 1: Creating Your Business Account

To initiate the process, head over to console.blockpass.org. This will redirect you to the Blockpass single-sign-on system. 

Here's what you need to do:

1. Click on the link to register a new account and follow the instructions provided on the screen.
2. Accept the Business Terms.
3. Provide and verify your email address by using the verification code sent to your inbox.
4. Choose a username and set your password for your account.

Once completed, you'll be automatically logged in, and your browser might take you back to the Admin Console home page.

Step 2: Setting Up Your Business Service

Once you've signed up and logged into your Business account, it's time to create a Business service. Simply follow these steps:

1. Click on the "Services" option in the left navigation bar to create a new service.
2. Press the "Create Service" button, and a new service form will appear.
   
   
3. Add your Service Name.
4. Click on the "ClientID" section; the system will generate a clientID for your service. You can customize it if you wish.
5. You can add a logo later; this step is optional.
6. Once you've filled in the necessary information, click the "Create Service" button.

Step 3: Selecting a Plan for Your Service

Now your service is in Free Plan; the next step is to select a Plan.

1. Click on the "PLAN" tab to access the Plan selection area.
   
2. Within the "PLAN" tab, click the "UPGRADE YOUR PLAN" button.
   
   
   
3. Choose the "Enterprise Plan" by clicking on 'REQUEST ACCESS'
   
   
   
4. If you've already provided company details, click the "CONTACT SALES" button to register for the Enterprise Plan.
5. If you haven't added your company details or want to register a new company, enter the necessary information and then proceed to register.

Step 4: Adding Payment Details

Whether you're planning to pay with Crypto (for Enterprise clients) or using other payment methods, adding your bank card details is mandatory. This step ensures a smooth transition to the correct Plan.

Ensure your bank card details are accurate and up-to-date. Failure to do so could result in Blockpass terminating your Service access.

Click on "ADD PAYMENT METHOD" to input your Billing Information.

Step 5: Completing the Enterprise Order Form 

Complete this Enterprise Order Form to register a Plan for your service.

Blockpass Enterprise Plan tiers:

Add-ons for Enterprise Corporate

Learn more at Overview about the Blockpass Service Plans and Support article.

Step 6: Configuration

Upon submission of the Order Form, Blockpass will migrate your service to the chosen Plan.

Following our instructions, you can set up your service based on your KYC requirements.

Step 7: Enjoying Your Service

Upon completion of the process, access the Shareable link in the Console to initiate integration if necessary, or alternatively, share it directly with your users.

Enjoy the benefits of streamlined identity verification for your business!

Blockpass is constantly working on improving the quality of its services and products and is working towards increasing the range of accepted documents. If you would like to see some additional documents in this list - feel free to shout out to support@blockpass.org and we’ll register your request.

Passports

We shall accept and process any international passport that has all the standard features, such as, but not limited to:

• MRZ strip
• A photographic picture of passport's holder
• Etc

For plastic card passports please use National Identity Card section. 

List of supported countries

When utilizing Blockpass, your document undergoes two checks. Firstly, it is scanned to extract personal information such as your name, surname, date of birth, etc. Secondly, our AI verifies the authenticity of your document.

We strongly advise using a smartphone to capture the picture of your Identity Document. If you use our Web application on a laptop, click the "EMAIL ME A LINK" button. This will send a link to your email address, allowing you to easily continue on your smartphone by opening the link.

While capturing a picture that meets our requirements can sometimes be challenging, we provide the following tips to guide you through the process:

These guidelines ensure a smooth verification process and help maintain the integrity of our platform. If you encounter any difficulties, please don't hesitate to ask for assistance at https://help.blockpass.org/hc/en-us/requests/new